The municipality will formulate a programme together with residents in seven neighbourhoods to make sure their neighbourhood offers a pleasant living environment. The trial will be conducted using the results of the ‘Prettig Wonen’ (Quality of life) study. The CBS Urban Data Centre in The Hague researched this notion in 32 neighbourhoods. An important outcome of the study: the degree to which neighbours are engaged with one another (social cohesion) determines how much pleasure people have living in their neighbourhood. Everyone in the city can see and use the results.

Results of study

The ‘Prettig Wonen’ study looked at more than 70 different characteristics of neighbourhoods, such as social cohesion, sense of safety and distance to amenities. 19 characteristics determine how much pleasure people have living in their neighbourhood. Social cohesion has the greatest influence on whether people enjoy living in a neighbourhood. Other factors include nuisance caused by neighbours, sense of safety and satisfaction with the municipality’s approach to liveability and safety. The results of the study are now available to everyone via the online instrument: Prettig Wonen.

Plans for 7 pilot neighbourhoods

The study looked at which characteristics were important for 7 neighbourhoods in particular and how well the neighbourhood scored in these areas. The municipality will use the data from the study to formulate plans for the neighbourhoods (wijkagenda’s) together with policymakers and residents after the summer. A trial will be conducted in these 7 neighbourhoods: Transvaal, Duindorp, Bomen- en Bloemenbuurt, Laak, Loosduinen, Moerwijk and Centrum. The so-called ‘wijkagenda’ is the municipality’s new way of promoting participation  in order to determine which goals it will achieve the coming 4 years together with residents, businesses and organisations.

Advantages of ‘Prettig Wonen’ instrument

The online ‘Prettig Wonen’ software allows residents to use the same information as policymakers in order to formulate policy and make choices on what should happen in the city and neighbourhood. Residents can see the scores of different characteristics for their own neighbourhood and compare them with other neighbourhoods. This will make it easier for residents and the municipality to talk to each other about what should happen in the neighbourhood.

The study looked at facts and at how residents perceived their neighbourhoods. The municipality can now make use of reliable data to provide customised solutions in the neighbourhoods based on the needs of their residents.